Business Analyst ( Change Mgmt)#28427

If you enjoy helping clients achieve business success through technology, you will love being a member of the Datum team. We hire only those with a commitment to the highest level of technical and professional excellence, coupled with leadership skills and a great attitude.

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Business Analyst ( Change Mgmt)#28427

 
Location: Atlanta, Georgia
ID Number: #28427

Business Analyst

Long Term Contract

Atlanta, GA        

  • Change Management's goal is to maintain 100% availability of critical operational and revenue systems along with eliminating preventable incidents.
  • The change team ensures that all changes are carried out in a planned, controlled and authorized manner. This position provides risk assurance to the IT infrastructure and systems. Job expectations include, but are not limited to:
  • Will review, assess, and approve planned changes by analyzing risk and impact to approved operational work.
  • Increase enterprise change management maturity through process awareness and enforcement
  • Complete quality reviews on changes to provide feedback to change coordinators and share findings with change team
  • Schedule and facilitate Operational Readiness Review meetings for Normal RFCs as required
  • Provide exceptional customer service to understand, facilitate and improve change management internal operations and processes.
  • Facilitate Change Operational Meetings for readiness reviews, post implementation reviews, process/ operational improvements
  • This position needs someone who is attentive to detail, able to ask questions to understand the implications, risks, and end result of change requests.
  • Provide exceptional customer service to guide change implementors in the lifecycle of a change, while obtaining feedback for improvements.
Familiar with the ITSM framework and IT Operations is a plus

Recruiter
Hi I'm
Al Billups
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